Frequently Asked Questions
What tools do you use for monitoring?
Our news intelligence platform brings together all the services you already use, and constantly adds more to improve our search capabilities. From print and online news outlets to national and local TV, social media feeds, trade and niche policy outlets, podcasts, and more – we’ve got you covered. In addition to these tools, we also provide an Advanced Search through our Atlas dashboard. This built‐in search allows users to filter their results by tags, categories, issues, statistics, dates, or other metrics built into the dashboard.
Will I have a dedicated analyst?
Yes. Your analyst is a member of our team, not part of a sales staff. Together we’ll work with your team to build a bespoke operation targeted with precision to meet your needs.
Is the Atlas dashboard fully customizable?
Yes. Atlas can be customized to sort information based on the categories you choose. We also offer a full customization “white‐label” option, in which the Atlas dashboard reflects the logo and URL of your company or organization.
What happens when I have a breaking news situation?
We can scale up our operations on a moment’s notice. Having human analysts gives us the flexibility to respond faster and more efficiently than automated services. In fact, when needed, we can send members of our team to work directly with your team to streamline reporting and response times.