As a Partner at BSG, Erica leads the operations and people functions, driving strategic initiatives that fuel the company’s internal success and client impact. She specializes in performance coaching, talent management, and human resources strategies designed to empower teams, elevate organizational performance, and align with corporate culture and business objectives.

Committed to operational excellence — implementing innovative people-focused solutions that improves retention and development. By partnering closely with leadership, she cultivates engagement and builds motivated, high-performing teams.

With over a decade of experience in workforce strategy and organizational development, Erica has a proven track record of advancing onboarding, executive coaching, and staff training programs, as well as executing action plans based on employee feedback across global operations.

She holds the Senior Professional in Human Resources (SPHR) certification, an MBA from Keller Graduate School of Management, and a Bachelor’s degree in Marketing and Human Resources from Marquette University.